Frequently asked questions
Tap a question block and the answer opens on the right. If you can’t find what you need, write to me.
Parents
How do I know whether my child needs a psychologist?
Short-lived struggles are part of development. If a behaviour or feeling lasts more than a few weeks, keeps growing and affects sleep, school or friendships, it is a good idea to talk to a professional. If you’re unsure, we can talk it through in a free 15-minute intro call.
How should I tell my child where we are going?
Simply, without lying and without presenting it as a punishment: “We’re going to meet someone who plays and talks about feelings.” For young children, looking at photos of the playroom together also helps.
What if my child doesn’t want to come?
This is very common. The first meeting is with parents anyway; we plan together how to help the child feel ready. With teens, leaving part of the decision to them makes it easier.
How long does play therapy take?
The child’s needs set the length; I don’t promise a number of sessions in advance. We review the process together in parent meetings every four to six weeks.
Does a developmental assessment give a diagnosis?
No. Screening shows whether a child needs support in an area. If a diagnosis is needed I refer you to the relevant specialist, such as child and adolescent psychiatry or paediatric neurology.
Can you tell me whether my child has ADHD?
ADHD is diagnosed by a child and adolescent psychiatrist. I carry out assessment and observation, refer to psychiatry if I think it is needed and provide psychological support throughout.
Teens
Will my family find out what I say?
No, I don’t repeat your exact words. I give your family general updates, but I talk to you first about what I’ll say. The only exception is if your safety or someone else’s is in danger; even then I talk to you first.
Do I need a big problem to come?
No. School, friends, tension at home or just a very full head is reason enough.
What if I don’t want to talk?
Nothing happens. You can draw, play a game or stay quiet for a while. You set the pace.
Can I come without my family knowing?
If you are under 18, sessions start with your family’s consent. But we can think together about how to tell them; you can also ask a question on WhatsApp first.
What should I do if I have thoughts of hurting myself?
Call 112 straight away or tell an adult near you immediately. These thoughts can be talked about and help is available; you are not alone.
Process and confidentiality
Will you tell me what is said in sessions?
I regularly share my general observations and where the process is heading, but not the details of play and conversations. If the child’s or anyone else’s safety is at stake, I will always share it with you.
Do you talk to the school?
Only with your written consent and when I think it helps. Only what helps the child is shared with the school; the content of sessions is not.
Online meetings
How do online meetings work?
On the day you receive an end-to-end encrypted video link by text message; no app is needed. Meetings are not recorded. Play therapy with the child is face to face; parent meetings can be online.
Fees and booking
How are fees set? What if I cancel?
Fees are per session and listed on the Fees page. There is no charge if you cancel at least 24 hours in advance; later cancellations are charged, with flexibility for illness and the unexpected.
Your question isn’t here?
Leave a short message and I’ll reply the same day. Please don’t share health information in the message.